Basement renovation services
The basement is an important room in your home where upgrades are often postponed. Short on time? We’d be happy to take care of your project!
Schedule your consultation
From start to finish, RONA is with you every step of the way.
Interior finishing
Don't put off finishing your basement any longer. Entrust the work to our qualified professionals.
See detailsFlooring and ceramic tile
Want to update your basement by replacing the floor covering? From hardwood to carpet, we can do it all.
See detailsBathroom
Let our experts coordinate your basement bathroom remodel so all is left for you to do is to take it easy.
See detailsPlumbing
Entrust your plumbing work to our qualified professionals who will do it in compliance with the standards in force.
See detailsElectricity
Entrust your electrical work to our qualified professionals who will take care of it in compliance with the National Building Code.
See detailsFeatured frequently asked questions
Installation-related questions
When can you start … and finish?
Once you have submitted the request for a free consultation, one of our installers will contact you within 24 to 48 hours to book an appointment. They will then revise with you the different systems and help you choose the right one that best suits your needs.
After you have chosen the installation service and made your choice, our installer will contact you in the following 24 hours to book an appointment to schedule the installation and proceed with your project.
For small projects, the work is usually done within a few days. For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.
Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.
After you have chosen the installation service and made your choice, our installer will contact you in the following 24 hours to book an appointment to schedule the installation and proceed with your project.
For small projects, the work is usually done within a few days. For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.
Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all RONA installers have liability insurance.
Whom should I call if I have a problem: RONA or the installer?
Please contact RONA’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the RONA store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
Product-related questions
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?
No, we do not offer such services at this time.