Carpet and area rug cleaning services
Professional carpet and rug cleaning prevents early wear and tear of your floor coverings, extending their lifespan. For successful spring cleaning, let us do it for you!
Schedule your next appointment
Our trained professionals will complete the job with care and precision.
What is included with our carpet and area rug cleaning services?
From start to finish, RONA is with you every step of the way. First, you must submit your information by filling out our online form. We will then put you in touch with our service provider to schedule your next home maintenance.
On the day of the carpet and rug cleaning, the assigned professional will explain the work to be done and will clean the surfaces, at home or in a workshop, depending on the type of service required. At the end of the appointment, your carpets and rugs will be clean, 99.9% disinfected and will have regained their original luster. The cleaning products used by our suppliers are biodegradable and safe for the whole family, including pets.
Steps to a worry-free carpet and area rug cleaning appointment
How to book an appointment
Fill out a cleaning request online.
We will contact you within 48 hours to schedule an in-home appointment. It’s that simple!
Book an appointmentVisit a RONA store near you and fill out a request with the help of one of our specialists.
Our specialists will help you fill out an appointment request and a qualified professional will complete the cleaning for you.
Find a storeIt’s cleaning day! Make sure the space is prepped and ready for cleaning.
That means:
• Unplug, disconnect and remove all electrical elements
• Clear out furniture (if possible) and fragile, precious or high-value items from rooms where work will be executed
• Remove wall hangings and art along pathways
• Remove all objects from floors
• A decision-maker over the age of 18 must be present at all times
Appointment confirmation
The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.
Safety measures
All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.
Likewise, we require customers to practice social distancing at all times while installers are performing their job.
Certification
All installers are background checked, licensed where applicable and insured.
Customer satisfaction
In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.
After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add RONA to your trusted senders’ list.
And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.
Featured frequently asked questions
After you have chosen the installation service and made your choice, our installer will contact you in the following 24 hours to book an appointment to schedule the installation and proceed with your project.
For small projects, the work is usually done within a few days. For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.
Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.